Staff identity
Telegram is required. In a private DM to the Air Router bot, send:
Set up an authenticator app (Google Authenticator, Authy, 1Password, or similar).
Or enter this key manually:
The QR code and key are not stored across a reload. Restart sign-in to generate a fresh one.
Save these recovery codes. Each works once, if the authenticator app is ever lost. They will not be shown again.
Firebase verifies the password, then a second factor (an authenticator app by default, or Telegram for an account already linked) confirms it. Only server-configured admin and support roles can open this console.
Every enrolled router
Pick the router for the customer you're helping, then attach to it.
Loading routers…
No routers are enrolled yet.
No enrolled routers match the current filters. Clear a filter to see more.
The router list could not be read. Try refreshing the page.
| Router | Management | Network | Assigned | State |
|---|
Attached router
You are attached to exactly one router at a time. Detach (top right) before helping a different customer.
Stating a reason is required every time, even for a router you've opened before.
Loading household throughput…
The household throughput read could not be loaded. Try again.
Household rollup
Measured devices over known devices, per bucket -- both numbers, never a bare percentage.
WAN total minus the measured device sum. A negative figure ("over-measured") is expected, not an error -- a device's own reading can include LAN-internal traffic that never crosses the WAN.
One dot per station currently associated over Wi-Fi, grouped by band, positioned by its own raw signal reading -- a snapshot of now, not a trend. For one device's own history over time, use "Show full signal history" on its card in the Workbench tab.
This router's own record of what happened and who initiated it -- not the router's RouterOS syslog. Newest first; the same events as the Workbench tab's Activity table, including its reveal gate.
Loading activity…
No recorded activity for this router.
The activity read could not be loaded. Try again.
An on-demand "as run" reading of this router's own RouterOS system resources (identity, version, board, uptime, CPU load, memory, disk). Click to read -- this never happens automatically or on a timer, and every reading says plainly whether it is live or cached.
Reading router health…
Deterministic confirm only — never applied here
Loading staged changes…
The staged-changes read could not be loaded. Try again.
Nothing is staged on this router right now.
Loading devices…
No devices are on this router right now.
The device list could not be read. Try again.
Loading activity…
No recorded activity for this router.
The activity read could not be loaded. Try again.